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YOUR TRUSTED DIGITAL
IT DEPARTMENT.

WE MANAGE THE TECH. YOU RUN THE BUSINESS. Specially engineered for SMEs and Traditional Enterprises. Get the technical reliability of an MNC without the overhead of a full IT team. Proactive support, 24/7 monitoring, and high-speed troubleshooting.

This Package Includes

Core Services Available

24/7 Proactive Monitoring

Total peace of mind. We track your servers and system health around the clock. Our early warning system identifies and fixes potential glitches before they can cause downtime.

Full-Scale Security Audit

Data leak protection. Your business data is your most valuable asset. We perform deep-dive audits and deploy banking-grade security patches to shield operations from hackers and malware.

Managed Website Care

Your digital shop, always open. We take full responsibility for website health by handling core updates, server performance tuning, and emergency troubleshooting.

Priority WhatsApp Support

Zero learning curve. Forget complicated support tickets or confusing dashboards. Message your dedicated WhatsApp Technical Group for instant responses and real-time problem-solving.

Enterprise Cloud Storage

Professional data infrastructure. Equip your team with secure corporate emails and up to 5TB of cloud storage so business documents stay organized and accessible globally.

Strategic Tech Advisory

Your virtual CTO. Beyond fixing bugs, we provide quarterly consultations to align your IT infrastructure with scaling goals so your tech stack evolves with your business.

Factory Output

Proven use-cases manufactured for local business growth.

Zero-Lapse Support

Zero-Lapse Support

Stop waiting days for a reply. We replace ignored support tickets with a dedicated WhatsApp Technical Group. Get instant, human-led troubleshooting and real-time solutions whenever your team is stuck.

Ransomware Defense

Ransomware Defense

Don't let a single accidental click lock your entire business. We combine banking-grade security patches with proactive staff training to ensure your team knows how to spot threats before they breach your network.

Data Fortress Cloud

Data Fortress Cloud

Centralize your company's intelligence. We move your files from scattered personal accounts into a secure, 5TB enterprise-grade cloud environment with automated daily backups so your data is always organized and safe.

Pro-Identity Mail

Pro-Identity Mail

Build authority with a professional domain email that never runs out of space. We manage your entire email infrastructure, ensuring high deliverability, spam protection, and infinite scaling as your team grows.

Virtual CTO Advisory

Virtual CTO Advisory

Stop overpaying for the wrong hardware. We act as your technical consultant to spec the right equipment at the best market prices, ensuring your hardware investments are cost-effective and future-proof.

Active Storefront Care

Active Storefront Care

A stagnant website is a dead business. We handle the technical maintenance of your website and social media integrations, ensuring your digital info stays current and your FB/IG linkages remain seamless.

Technical Support Price Table

Managed IT Support Plans

Package 01

Standard

RM300 / MTH
Setup: RM500
  • Functional Plugins: -
  • Functional Pages: -
  • Duration: -
Package 02

24/7 Support

RM600 / MTH
Setup: RM500
  • Functional Plugins: -
  • Functional Pages: -
  • Duration: -
Package 03

Advisor

RM1,200 / MTH
Setup: RM500
  • Functional Plugins: -
  • Functional Pages: -
  • Duration: -
Package 04

Onsite

RM2,400 / MTH
Setup: RM500
  • Functional Plugins: -
  • Functional Pages: -
  • Duration: -

Plan Notes

* Setup Cost is a one-time onboarding and initial configuration fee, charged only during first-time setup.

Standard Inclusions

Every module comes pre-loaded with enterprise specs

01

System Audit

Assess current risks, technical debt, and critical stability concerns.

02

Monitoring Setup

Track uptime, performance, and failures with clear notification workflows.

03

Issue Response

Rapid troubleshooting and rollback support to reduce operational downtime.

04

Managed Care

Scheduled maintenance windows, patch updates, and reliability improvements.